Frequently Asked Questions
Everything you need to know about your Romero Britto shopping experience.
Are the products sold here authentic Romero Britto items?
Yes, this is the official store. Every piece of art, apparel, and home decor is an authentic, licensed Romero Britto product, often accompanied by a certificate of authenticity for limited edition pieces.
What is your global shipping policy?
We offer worldwide shipping. Delivery times vary by location, typically taking 5-10 business days for domestic orders and 10-21 business days for international destinations.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's journey in real-time.
What is your return and exchange policy?
We accept returns on most items within 30 days of delivery, provided they are in their original, unused condition with all packaging intact. Please note that custom or limited edition artworks may have specific restrictions.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
How are fragile art pieces packaged for shipping?
We take extreme care in packaging. Fragile items and sculptures are secured with professional-grade cushioning and reinforced boxing to ensure they arrive at your door in perfect condition.