Returns & Exchanges
We want you to love your Romero Britto artwork and lifestyle products; if you are not completely satisfied, you may return your eligible items within 30 days of delivery for a full refund or exchange. Please ensure all items are returned in their original packaging and pristine condition to maintain the integrity of the vibrant artwork.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Print Shipping Label
Once approved, download and print your prepaid shipping label and include the original packing slip inside your return package.
- 3.Secure the Artwork
Carefully pack your items in their original Romero Britto branded packaging to prevent damage during transit and drop it off at any authorized carrier location.
- 4.Receive Refund or Exchange
After our studio inspects the returned items, your refund will be processed to your original payment method or your replacement exchange will be shipped within 5-7 business days.